GollyCRM dashboard for managing customer messages
WHY GOLLYCRM?

Benefits of Golly CRM + AI
for businesses

Powered by GoCar Technologies – Transforming customer support with AI-driven solutions.

Centralized Multichannel Communication

GollyCRM unifies email, SMS, social media, and live chat into one inbox, boosting efficiency, enabling faster, context-rich responses, and ensuring no message is missed — enhancing customer satisfaction and engagement.

Automate Customer Interactions

GollyCRM automates 24/7 support, handling repetitive tasks to reduce workload, ensure quick, consistent responses, and maintain brand tone — improving efficiency, engagement, and customer satisfaction across every interaction.

Multilingual Support

GollyCRM supports customer interactions in English, Bahasa Malaysia, and Mandarin—enabling personalized, inclusive communication that meets the needs of diverse audiences and enhances customer satisfaction across language preferences.

Drive Insights With Analytics

GollyCRM’s built-in analytics provide actionable insights to optimize team performance, track key metrics, and support data-driven decisions — empowering businesses to continuously improve customer service and outcomes.

GollyCRM

AI-Human Collaboration

GollyCRM combines the speed of AI with the empathy of human agents to deliver fast, personalized support — ensuring seamless transitions and higher customer satisfaction across every interaction.

RCS MESSAGING

Smarter, richer conversations —
directly in your customer’s inbox.

GollyCRM now integrates RCS (Rich Communication Services) messaging into its platform,
giving you a powerful way to reach your customers with:

Rich Media Support

Deliver eye-catching promotions, product catalogs, and CTAs that your customers can engage with instantly.

Real-time two-way conversations

Chat live with your customers in their default messaging app, just like WhatsApp or Messenger — no extra apps needed.

Send messages as your verified brand

Build trust with customers using verified sender info, your logo, and brand colors right in the message thread.

Feature List

Smart CRM Features
Designed for Growth

Everything you need to sell faster, support better, and grow smarter—all in one intuitive platform.

Feature
Description
Core CRM Features
Contact Management
Store and manage customer contact info, notes, and interaction history.
Sales Pipeline & Opportunity Tracking
Visualize and manage sales stages, deals, and forecast revenue.
Task & Activity Management
Set reminders, schedule follow-ups, and assign tasks to team members.
Customer Service & Support
AI-Chatbot Integration/ Live Chat
Visualize and manage sales stages, deals, and forecast revenue.
Ticketing System
Log and manage customer support requests.
Marketing Features
Campaign Management
Run and track marketing campaigns (email, social media, SMS).
Email Marketing Automation
Automate email sequences based on customer behavior.
Lead Scoring
Score leads based on engagement and purchase likelihood.
Customer Segmentation
Group customers based on demographics, behavior, and purchase history.
Reporting & Analytics
Sales Reports
View sales performance, conversion rates, and revenue.
Customer Insights
Understand buying patterns, churn risks, and lifetime value.
Security & Permissions
User Roles & Access Control
Control who can view/edit data.
HOW IT WORKS

Get Started in 3 Simple Steps

Step 1. Integrate

Connect GollyCRM to your channels in minutes.

Step 2. Deploy AI Bot

Automate support with our smart chatbot.

Step 3. Measure and Optimize

Use built-in analytics to improve performance.

Trusted by :

Support That’s
Always on Your Side

Reliable, real-time messaging and assistance whenever you need it.